Phone system upgrade — call tracking, recording, routing.

RingCentral is an enterprise cloud VoIP and unified communications platform branded RingEX that delivers cloud phone service, team messaging, video meetings, and business SMS, used by dental DSOs as their core phone system.

Nextiva is a cloud VoIP and unified communications platform delivering business phone service, an AI receptionist, omnichannel messaging, and analytics under a HIPAA-compliant, multi-location architecture serving dental and healthcare practices alongside general business.

Newton is an AI-driven dental front-desk operations platform where Sophia, a conversational AI, handles 24/7 calls, appointment booking, patient recall, insurance verification, payment collection, and ongoing patient engagement over a built-in dental VoIP system.

Peerlogic is an AI front desk platform for dental practices that bundles a VoIP phone system with conversational call intelligence and the Aimee AI assistant to answer calls, book appointments, and recover missed revenue around the clock.

Weave is an all-in-one VoIP and patient communications platform for dental and other healthcare practices, with cloud phone service as the core anchor and integrated two-way texting, appointment reminders, online scheduling, digital forms, reviews, payments, and an AI front-desk agent (acquired via TrueLark in May 2025), delivered through deep bidirectional PMS integration with the major dental systems.

Patient Prism is a dental call intelligence platform that records and scores inbound new-patient calls, dispatches AI-plus-human-coached recommendations to front-desk staff within minutes when a caller does not book, and tracks call conversion across phone numbers, agents, and marketing campaigns. Founded 2015 in Tampa; flagship modules include the DeepLens conversational intelligence engine, Voice ID agent attribution, gamified team performance, and call tracking - sold to solo practices and single locations at the $94/month entry tier through DSOs at enterprise pricing.